Solution Planet LLC ("we", "us") provides large‑scale AV solutions for events. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
- Contact information: name, email, phone.
- Project details: venue, dates, audience size, technical requirements.
- Communications via email or WhatsApp.
- Basic analytics (aggregated, non‑identifying).
How We Use Information
- Provide quotes, proposals, and deliver services.
- Customer support and operations (including on‑site coordination).
- Safety, security, legal compliance, and fraud prevention.
Data Retention
We retain data only as long as necessary for operational, legal, and accounting purposes, then delete or anonymize it.
Your Rights
- Access, correct, or delete your data.
- Object to or restrict processing, where applicable.
- Data portability (copy of your data).
To exercise rights, contact us at info@solutionplanetusa.com.
Security
We use reasonable technical and organizational safeguards. No method is 100% secure; we encourage strong passwords and careful sharing.
International Transfers
Your data may be processed in other countries with adequate safeguards.
Updates
We may update this Policy; the latest version will always be posted here.
Contact
Email: info@solutionplanetusa.com
Address: 11801 Pierce St, Ste 200, Riverside, CA 92505
