1. Scope
These Terms govern your use of our website and services offered by Solution Planet LLC ("we", "us").
2. Quotes & Orders
- Quotes are estimates; final pricing depends on site survey and confirmed scope.
- Orders are confirmed upon written acceptance and deposit (if applicable).
3. Rentals & Turnkey Production
- Client is responsible for venue access, power, and permits unless otherwise agreed.
- Any damage or loss to rented equipment caused by misuse or negligence may be charged.
- Overtime, rush changes, and additional consumables may incur extra fees.
4. Cancellations
- Cancellations within 7 days of the event may be subject to fees to cover costs committed.
- Non‑refundable items (e.g., custom builds, freight) may be charged if already incurred.
5. Payments
- Unless otherwise stated: 50% deposit to schedule, balance due before show‑start.
- Late payments may accrue interest and collection costs where permitted by law.
6. Liability
- We carry reasonable insurance. To the extent permitted by law, our liability is limited to fees paid for the relevant service.
- We are not liable for delays beyond our control (e.g., strikes, extreme weather, force majeure).
7. Safety & Compliance
We follow industry safety standards. Client agrees to comply with venue rules and provide accurate information.
8. Intellectual Property
All materials, designs, and content we provide remain our property unless otherwise agreed in writing.
9. Communications
By contacting us you consent to being contacted regarding your project (email, phone, WhatsApp).
10. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of laws.
11. Contact
Email: info@solutionplanetusa.com
Address: 11801 Pierce St, Ste 200, Riverside, CA 92505
